Response
Make the human layer explicit enough to care for.
Services
Armaiti / Roles and care
People
Clarify roles, expectations, team rituals, and daily working life.
Pressure
The team is capable, but roles are unclear and patience is wearing thin.
What we do
Clarify roles, rituals, communication norms, and onboarding.
Typical evidence
Role scorecardsOnboarding planTeam ritualsCommunication norms